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Terms and Conditions

1. All items remain the property of K9Kit until payment has cleared in full.
2. We promise to refund the item cost for any product found unsatisfactory on delivery provided reported to us within 30 days of delivery and the product is returned to us in original packaging in condition to re-sell.
3. The items we sell are all from UK stock held by ourselves, not dropshipped, we aim to dispatch all orders received and paid by 1pm on a weekday the same day. Orders received after 1pm on a weekday will be dispatched the next working day. We dispatch on a Saturday but at 10am due to early Post Office closing time so orders made and paid after 10am on a Saturday or on a Sunday will be sent on the Monday. Orders made on a Bank Holiday will be sent the following working day.
4. All UK Orders are currently delivered Free of Charge.
5. The opportunity to purchase a product will be open to the first customer to pay for the product.
6. If an item in a customers cart has gone out of stock before payment is made we reserve the right to refund you or delay delivery until further stock is available at the discretion of K9Kit.
7. We only dispatch to UK addresses. We reserve the right to cancel orders from Non UK addresses and to refund any payment.